Frequently Asked Questions

  • Q: Can I reserve a unit before I apply?

    A: Units are only reserved after the lease has been signed and the security deposit has been paid in full.
  • Q: Do I pay first month’s rent and last month’s rent with my security deposit?

    A: We do not accept last month’s rent. You will be required to pay first month, plus security deposit in order to be able to move in.
  • Q: Is the deposit refundable?

    A: As long as you do not have an outstanding balance and the unit is returned in undamaged, broom-clean condition, the security deposit will be refunded via check within 30 days of move-out.
  • Q: Who needs a cosigner?

    A: Applicants who do not have sufficient verifiable income will be required to have a cosigner (done on a case by case basis).
  • Q: You have a property I want to rent. How do I apply?

    A: Please review our Applicant Resources section to see if our property is the right fit for you. To apply, please click here.
  • Q: How do I pay rent?

    A: Tenants may pay rent via ACH using the tenant portal, a cashier’s check or money order. Personal checks and cash are not acceptable forms of payment.
  • Q: Are you pet friendly?

    A: Our pet policy calls for a maximum weight of 40 lbs. and certain breeds are prohibited. There is a maximum of 2 pets per apartment. We also require a monthly fee of $25 per pet.
  • Q: My lease is set to expire soon, and I want to move out. What do I do?

    A: If you do not wish to renew your lease, please provide written notice no less than 30 days before your lease expires.
  • Q: Who do I contact if I have a maintenance issue?

    A: Please click here to submit a maintenance request.

Have more questions? Contact us now!

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